Ancrom Customer & System Analytics is rated 3 out of 5 in the category information services. Read and write reviews about Ancrom Customer & System Analytics. Leaders in Customer Experience. We have over 10 years experience in the Telecommunications industry and our analysts have worked on projects such as Voxgen IVR, Access Care, LIMETV and SAP. What do we do? We help you understand what your customer wants and how you can deliver it in the most cost effective manner. Customer Journey: We help you understand the customer's experience from the time they purchase your product or service. After the individual becomes a customer what's their experience then? Is it easy to get in contact with your company? Is it easier to reach your competition? Is it easy to upgrade/downgrade? How do we do it? Customer Insight - Who are your target customers and what do they want? Supply - Give customers what they want in the most cost effective way for your business Increase customer loyalty - Give customers a reason to come back Measure - We help you understand and track the progress and success of your programme. Everything is expressed in relation to customer numbers.
Company size
1-10 employees